links for 2011-03-10

  • "More people than ever before work in call centres in the UK but, with the perception of them so low in consumers' minds, are they just the modern-day equivalents of the production line?"
  • "The Domino Project is named after the domino effect—one powerful idea spreads down the line, pushing from person to person. The Project represents a fundamental shift in the way books (and digital media based on books) have always been published. Eventually consisting of a small cadre of stellar authors, this is a publishing house organized around a new distribution channel, one that wasn’t even a fantasy when most publishers began."